Hassle-Free Returns & Exchanges
Engineered performance demands absolute confidence. If your Nine Strides footwear—from our marathon runners to pro cricket spikes—does not hit your exact performance standard, our 30-day return policy has you covered across Mumbai and all of India.
30-Day Window
From the exact date of delivery.
Free Exchanges
Zero fees for size or fit swaps.
Easy Refunds
Direct to original payment source.
Need Immediate Assistance?
Have questions about your order cancellation, return pickup in the Performance District, or size replacements? Our support team is ready.
Refund & Cancellation Policy
Engineered for elite performance and everyday durability. If your Nine Strides gear doesn't meet your competitive standard, our streamlined return and cancellation process ensures a seamless resolution.
30-Day Performance Returns
Unworn running shoes, training trainers, and cricket spikes in original packaging are eligible for hassle-free returns or size exchanges within 30 days of delivery.
Instant Order Cancellations
Cancel any order directly from your account dashboard before dispatch. Once handed to our transit partners, refuse delivery or initiate a quick-return request upon receipt.
Rigorous Quality Inspection
Returned items undergo a verification check at our Mumbai facility. Approved refunds are credited directly to your original payment method within 5–7 business days.
Need Direct Assistance?
Our athlete support team is on standby to assist with complex return clearances, defective merchandise claims, or exchange sizing inquiries.