Lumora

Lumora support center

Answers for a room that glows right.

Find practical help for Lumora orders, smart lighting setup, technical specs, shipping thresholds, returns, and the color-preview tools used across our ambient desk-tech store.

Call +1 (800) 555-0199Visit 450 Broadway, Soho, New York, NY 10013

Popular FAQ paths

Jump into the issues customers ask about before buying.

Buying soon?

The FAQ includes checkout notes for the slide-in cart, quick upsells, free-shipping unlocks at $50, and spec sheets with power input and dimensions for every Lumora product.

Lumora support center

Questions before the room goes dark.

Find clear answers on shipping, smart controls, color previews, technical specs, returns, and the cart experience built for Lumora’s ambient lighting and desk-tech store.

Send your room dimensions, product name, or order number. We reply from our Soho support desk.

Lumora · +1 (800) 555-0199 · 450 Broadway, Soho, New York, NY 10013

Shipping

Free shipping unlocks at $50 with live cart progress.

Specs

Power input, dimensions, coverage, and controls listed per item.

Photo reviews

See real room setups before you commit to the glow.

Warranty

30-day returns and 1-year limited warranty support.

Most orders leave our warehouse within 1–2 business days. Standard delivery typically arrives in 3–6 business days in the contiguous U.S., and you will receive tracking as soon as the label is created.

Your cart unlocks free standard shipping once the subtotal reaches $50 before taxes. The cart drawer shows a live progress bar, so adding a smart bulb, LED strip, or quick upsell will update the threshold instantly.

Yes. Product pages include an interactive color variant selector with a real-time visual preview, so you can compare warm sunset amber, soft moon white, violet haze, and other available finishes before adding the item to cart.

Every product page includes a detailed spec sheet with power input, dimensions, included accessories, control method, cable length when relevant, and room coverage notes for projectors or LED lighting.

Lumora products are selected for compact rooms, gaming desks, creator setups, and apartment bedrooms. Check each product’s dimensions and recommended placement distance; star projectors and sunset lamps perform best against clean walls or ceilings.

Smart bulbs and select projectors use 2.4 GHz WiFi or Bluetooth depending on the model. The product spec sheet lists the exact connection type, and app-controlled products include setup notes in the box.

You have 30 days to return eligible items in like-new condition with original packaging. If a product arrives damaged or defective, contact Lumora support with your order number and photos so we can make it right quickly.

The 1-year limited warranty covers manufacturing defects in normal household use, including electrical faults and control issues. It does not cover accidental damage, water exposure, or modified wiring.

Yes. Product and review sections feature a customer photo gallery with real desk, bedroom, and streaming-room setups, including low-light photos so you can judge brightness, color temperature, and ambience before you order.

Cart drawer note

The Lumora cart opens as a seamless slide-in drawer with quantity controls, quick upsells, and a live free-shipping meter. Add an item, compare your subtotal, and proceed only when the setup feels complete.

Shop the glow