Cancel any time
A subscription can be cancelled from the Billing page at any moment. The plan stays active until the end of the period already paid for, and no further charge is made. Nothing is deleted when a plan ends — the account drops to Free and every site, order and record stays.
Downgrading to a cheaper plan also takes effect at the end of the current period.
First payment: 7-day money-back
If a paid plan is not what you expected, ask within 7 days of the first payment on that plan and the full amount is refunded — no questions, one time per account.
After 7 days, a subscription payment is not refunded for the unused part of the month or year; cancel instead and the plan runs until the end of what was paid.
Domains
A domain name bought through the studio is registered in your name the moment payment succeeds, and registries do not take a name back. Domain purchases are therefore not refundable. Renewals are the same.
A domain we could not register (the name was taken between search and payment, or the registry rejected it) is refunded in full automatically.
How refunds are paid
Refunds go back to the original payment method — the same card, UPI id or wallet. Razorpay and Stripe return the money in 5–7 working days for cards and UPI; some banks take up to 10. We send an email when the refund is issued and again if the provider reports a delay.
GST charged on the payment is refunded together with it.